Hire Our Call Center Services Starting From £30/Day
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Here is a list of some industries that we serve:
Property
We efficiently transfer callers looking to sell properties while promptly emailing purchase details to the office, ensuring seamless service around the clock.
Finance
By leveraging a comprehensive FAQ database, we anticipate resolving 90% of incoming inquiries efficiently. Additionally, we will qualify new customers before transferring calls, ensuring a smoother handover process.
Healthcare
We can schedule appointments using your preferred booking system or calendar and provide comprehensive answers to your most common questions.
Tech Companies
Don't let cold calls disrupt your workflow. Our call screening service ensures you only connect with genuine prospects. Focus on your business while we manage your calls. Discover how we can help.
Recruitment
In today's competitive recruitment landscape, every call matter. Missing a single opportunity could mean losing a valuable client or a sought-after candidate.
Repair & Maintenance
Deliver exceptional, friendly customer service to build lasting relationships and encourage repeat business.
Hospitality
Whether you run a hotel, caravan park, restaurant, or plan events, we handle your bookings and payments with ease, providing exceptional customer service every time.
Wellness & Beauty
Maximize your salon's potential by outsourcing your calls and bookings. Enjoy increased productivity and happier clients.
Restaurant Bookings
Maximize your Restaurant potential by outsourcing your calls and bookings. Enjoy increased productivity and happier customers.
These services help businesses enhance customer satisfaction, streamline operations, and focus on core activities while outsourcing their customer interaction tasks to a specialized call center.
HIRE OUR CALL CENTER SERVICES STARTING FROM £30 PER DAY
Customer Support Services
Inbound Support: Handling customer inquiries, complaints, and providing technical support through phone calls.
Outbound Support: Reaching out to customers for feedback, product recalls, and customer retention initiatives.
Troubleshooting: Assisting customers with technical issues related to products or services.
Remote Assistance: Providing step-by-step guidance to resolve technical problems.
Sales Support
Telemarketing: Promoting products or services to potential customers through outbound calls.
Order Processing: Assisting customers in placing orders and handling payment processes.
Cross-selling/Up-selling: Offering additional or upgraded products/services to existing customers.
Lead Generation
Reaching out to potential current customers to generate interest in new products or services. Appointment Setting: Scheduling meetings or calls for the sales team with potential clients.
Help Desk Services
Product/Service Information: Providing detailed information about products or services to customers.
Surveys and Polls: Conducting customer satisfaction surveys or market research polls over the phone.
Data Collection: Gathering customer information and feedback for business analysis.
Order Taking and Processing
E-commerce Support: Assisting customers in placing orders online or over the phone.
Order Confirmation: Verifying and processing customer orders.
Billing and Payment Support
Billing Inquiries: Assisting customers with questions related to their bills or payment status. Setting up Direct Debits
Payment Collection: Handling payments over the phone and processing billing disputes.
Appointment Scheduling
Medical Services: Scheduling patient appointments for healthcare providers.
Business Appointments: Setting up meetings for sales representatives or business executives.
Virtual Receptionist Services
Call Routing: Directing calls to the appropriate department or individual within an organization.
Message Taking: Recording and forwarding messages for unavailable staff.
Customer Retention Services
Loyalty Programs: Informing customers about loyalty programs and incentives.
Taking feedback for the product sold to the customer
Appointment Reminders
Automated Reminders: Sending automated reminders to customers about upcoming appointments or renewals.
Personal Follow-Ups: Making follow-up calls to confirm appointments or services.
These services help businesses enhance customer satisfaction, streamline operations, and focus on core activities while outsourcing their customer interaction tasks to a specialized call center.
Let clients speak for us
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