fbpx
image
image
image
image

Hire Our Call Center Services Starting From £30/Day

We’ve got you covered.
Our customer experience experts are here to help your callers
and visitors 24/7.

Score 4.8 out of 5

Get a Quote

Fill the form to avail upto 50% Off

image

Here is a list of some industries that we serve:

Property

We efficiently transfer callers looking to sell properties while promptly emailing purchase details to the office, ensuring seamless service around the clock.

Finance

By leveraging a comprehensive FAQ database, we anticipate resolving 90% of incoming inquiries efficiently. Additionally, we will qualify new customers before transferring calls, ensuring a smoother handover process.

Healthcare

We can schedule appointments using your preferred booking system or calendar and provide comprehensive answers to your most common questions.

Tech Companies

Don't let cold calls disrupt your workflow. Our call screening service ensures you only connect with genuine prospects. Focus on your business while we manage your calls. Discover how we can help.

Recruitment

In today's competitive recruitment landscape, every call matter. Missing a single opportunity could mean losing a valuable client or a sought-after candidate.

Repair & Maintenance

Deliver exceptional, friendly customer service to build lasting relationships and encourage repeat business.

Hospitality

Whether you run a hotel, caravan park, restaurant, or plan events, we handle your bookings and payments with ease, providing exceptional customer service every time.

Wellness & Beauty

Maximize your salon's potential by outsourcing your calls and bookings. Enjoy increased productivity and happier clients.

Restaurant Bookings

Maximize your Restaurant potential by outsourcing your calls and bookings. Enjoy increased productivity and happier customers.

These services help businesses enhance customer satisfaction, streamline operations, and focus on core activities while outsourcing their customer interaction tasks to a specialized call center.

image

HIRE OUR CALL CENTER SERVICES STARTING FROM £30 PER DAY

Customer Support Services

Inbound Support: Handling customer inquiries, complaints, and providing technical support through phone calls.
Outbound Support: Reaching out to customers for feedback, product recalls, and customer retention initiatives.

Troubleshooting: Assisting customers with technical issues related to products or services.

Remote Assistance: Providing step-by-step guidance to resolve technical problems.

Sales Support

Telemarketing: Promoting products or services to potential customers through outbound calls.
Order Processing: Assisting customers in placing orders and handling payment processes.

Cross-selling/Up-selling: Offering additional or upgraded products/services to existing customers.

Lead Generation

Reaching out to potential current customers to generate interest in new products or services. Appointment Setting: Scheduling meetings or calls for the sales team with potential clients.

Help Desk Services

Product/Service Information: Providing detailed information about products or services to customers.

image
Market Research

Surveys and Polls: Conducting customer satisfaction surveys or market research polls over the phone.
Data Collection: Gathering customer information and feedback for business analysis.

Order Taking and Processing
E-commerce Support: Assisting customers in placing orders online or over the phone.
Order Confirmation: Verifying and processing customer orders.

Billing and Payment Support
Billing Inquiries: Assisting customers with questions related to their bills or payment status. Setting up Direct Debits
Payment Collection: Handling payments over the phone and processing billing disputes.

Appointment Scheduling
Medical Services: Scheduling patient appointments for healthcare providers.
Business Appointments: Setting up meetings for sales representatives or business executives.

Virtual Receptionist Services
Call Routing: Directing calls to the appropriate department or individual within an organization.
Message Taking: Recording and forwarding messages for unavailable staff.

Customer Retention Services
Loyalty Programs: Informing customers about loyalty programs and incentives.
Taking feedback for the product sold to the customer

Appointment Reminders
Automated Reminders: Sending automated reminders to customers about upcoming appointments or renewals.
Personal Follow-Ups: Making follow-up calls to confirm appointments or services.
These services help businesses enhance customer satisfaction, streamline operations, and focus on core activities while outsourcing their customer interaction tasks to a specialized call center.

Let clients speak for us

We had a great experience from Joel…
Ecosse Gage customer
May 13, 2024
Read More
We had a great experience from Joel from start to finish and pleased with the results on our new company logo Recommended 100%
New Logo Design Review for Rumpala
Dave Oldfield
May 07, 2024
Read More
With so many scams about it was an absolute pleasure to discuss our logo requirements with Joel at Rumpala. He contacted me to discuss our thoughts & ideas for a logo for Gunness Village Hall. Giving me around 9 examples leading to a similar number of by spoke designs from which we selected the one we wanted to run with. A final edit gave us our new logo sent to us in multiple formats. myself not being to tech savvy all My requests were efficiently dealt with in a timely professional manner. Nothing was to much trouble. I therefore have no hesitation in Highly Recommending Rumpala for the creation of your new logo at a very affordable price.
Great customer service!
Kiran Nangpal
Apr 25, 2023
Read More
I found Joel on Bark and received excellent customer service, he was able to answer any questions and help me out with the process of creating a website. A great company to work with as the team behind the scenes came up with multiple drafts for my website. Highly recommend Rumpala and I appreciate Joel's patience, time and effort put into creating our website.
Excellent service!
Joanna Wozniak
May 12, 2023
Read More
Excellent service!! Great communication and so speedy service!! Would definitely recommend!! Very affordable too!!
Very Professional with Great Energy and Drive
Emma haynes
May 25, 2023
Read More
Joel was absolutely amazing working with myself to achieve my Design Goal, Patient, Very Professional with Great Energy and Drive to achieve what i had asked for in a fast and very efficient manner....Very Recommended ,First Class Service from Joel and Rumpala......Thank you Very Much 10/10
I highly recommend as they are fast
Mr Praththy Krishanth
Apr 24, 2023
Read More
I highly recommend as they are fast, amazing and great service. More over they understand what your after..!
Amazing work
Gaz Lee
Jun 5, 2024
Read More
Amazing work, nothings ever an issue they work closely with you to achieve what you want, always communicating with you, very happy with the service would happily recommend
Top quality service and product I sent in a message with a logo request…
karl horrigan
Jun 11, 2024
Read More
I sent in a message with a logo request with basic ideas of what I wanted and with in the first 10 mins I was sent over 5 different types and styles. From that I give a better idea over and within 24 hours I had 7 final products sent over to pick out what I liked best. Made a few changes all took less than a hour. Overall I'm really happy with the service and logo I've been produced. I would definitely recommend this firm to my pals 👍🏼
Great job by the Team at Rumpala for my…
Gavin Dowd
Jun 11, 2024
Read More
Great job by the Team at Rumpala for my Logo Design. Elec Test North East. Great price, fast turnaround.
Had an amazing experience with rumpala
Salvage Squad
Jun 13, 2024
Read More
Had an amazing experience with rumpala, in particular a designer named Rahim, he provided a quick and efficient service when it came to delivering on my logo, he honestly out did himself. I am very pleased with the outcome and will definitely be using his services again!
Great company
Bleserge Diomande
Jun 21, 2024
Read More
Great company. Outstanding work. Great communication from the beginning to the end of the project. Many thanks 1000 of times
Great service with very fast results
Imran Malik
Jun 24, 2024
Read More
Excellent work, when I paid the deposit I was sent the initial concepts within 24 hours and it was fully ready in 48hours. Well worth the money. Would definitely recommend.
Excellent company
Kiri Lingam
Jul 6, 2024
Read More
Rumpala was able to give me a lot of great choices with a deposit, even though I've been a very difficult customer for them, they still made all 10 or 15 different changes I wanted. They are kinda people and were super nice to work with and definitely plan to use their services again.
Amazing job!
Florida Dambrauskaite
Jul 6, 2024
Read More
Amazing job!! Highly recommended nice chap and super customer service
Thankyou reallyquick .
Ben Kirk
Jul 7, 2024
Read More
Thankyou reallyquick .. delivered when promised and i was very pleased with the results . Also added a good deal for my logo
Great customer according to the…
Massa came
Jul 11, 2024
Read More
Great customer service according to the great Professionalism 👍🏿

Get a Quote

Fill the form to avail upto 50% Off

× How can I help you?